To place a withdrawal request, please log in to your Online Portal, click on Requests, and then on Withdrawals.
You will be redirected to the page where you can fill out the necessary information regarding the withdrawal request (see picture below).
As soon as a withdrawal request is made, the amount will be deducted from the trading account and you will receive an email confirming the said withdrawal request.
The Funding department has a deadline of 24 business hours to process the withdrawal.
If the withdrawal gets rejected, the funds will be returned to the trading account.
If the account you wish to withdraw the funds from has open positions, the withdrawal will not be processed if the funds deducting will cause the free margin to fall below 200%.